How it works

The AI drafts. A clinician decides.

Here is what happens at each step of an assessment, and what each step can and cannot tell you.

Capture

The patient stands for front, back and side views. On-screen guidance helps with distance, framing and position. Capture works from a phone, tablet or webcam, or from uploaded photos or video.

Limitation: results depend on the device and the conditions. Different capture channels are validated separately.
Quality check

Before any analysis, Healthmate checks that the capture is usable: that the whole body is in frame, the lighting is adequate and the position is suitable.

Limitation: if a capture fails the check, Healthmate asks for a retake and does not produce findings from it.
AI-assisted analysis

Healthmate identifies visual landmarks and drafts structured observations about alignment and asymmetry, each with a stated confidence and its limitations.

Limitation: these are observations and estimates from images. They are not a diagnosis.
Clinician review

In professional workflows, the clinician compares the draft with their own examination, then edits, removes or adds to it and records their notes.

Limitation: a draft is not shared with the patient. It stays a draft until a clinician approves it.
Approve and report

Once approved, the findings become part of the patient's record and can be shared as a clear, clinic-branded report, with clinician-reviewed guidance where appropriate.

Limitation: the report reflects one assessment on one day. Progress is judged across visits.

Two ways of working

Professional assessment and retail screening are not the same thing.

Clinics and hospitals

AI-assisted draft findings and recommendations, reviewed and approved by a clinician before they are used.

Pharmacies, retailers and events

A limited, educational screening within validated bounds. It does not diagnose, prescribe or imply clinician endorsement.